Services
XOPS Solutions are all supported by a range of Services designed to ensure maximum value is achieved. Services available include:
- Business requirements gathering and project scoping
- Turn Key project management, implementation, commissioning, and customer training (including airside GSE installation and maintenance support)
- Bespoke project development and engineering including integration of business management systems and GSE/vehicle accessories
- Customer Service Desk and Field Support Models
Engineering Services Project • Case Study • In-Vehicle Camera Integration
Vehicle Safety Dashcam
Requirements: Customers wanting Video footage and Telematics data for full incident management reporting.
Solution: Integrated Management Dashboard to show vehicle incident alarm (e.g. speed limit exceeded), play video footage and analyse telematics supporting data.
What Does This Cover
- Defining and documenting project deliverables
- Engineering team experienced in airport operations
- Project and contract management methodology
- On-line 24×7 customer service and support
- Special Requirements support
What Are The Benefits
- Alignment of operational needs to desired outcomes
- High quality warrantied telematics hardware installations on all major GSE suppliers (TLD, JBT, TUG, Charlatte, Schopf)
- Project progress visibility and customer acceptance test process
- Post implementation support for all solution elements under agreed Service Level Agreement (SLA) model
- Ability to support new bespoke solutions and projects (e.g. Autonomous Vehicle solutions)
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We invite you to learn how XOPS Services can ensure total confidence that any or all of the three XOPS solution modules can meet your business requirements and achieve clearly defined goals.